UX Researcher (36 hours/week) — Netherlands
Location: Netherlands (candidate must reside in the Netherlands)
Hours: 36 hours per week (1.0 FTE)
Employment type: Self-employed / ZZP not allowed
Role overview
As a UX Researcher you lead explorative, generative and evaluative research to inform design and strategic decisions. You translate user insights into measurable impact, coach designers, elevate research quality and ensure insights influence business outcomes. You work closely with designers and design leads across HR, Tech and Financial Economic Crime domains.
What you’ll do
- Connect user insights to design and business objectives, making impact visible and quantifiable.
- Identify the right problems and validate solutions that encourage desired user behaviour.
- Partner with designers while raising the bar for UX research quality.
Practical examples
- Advise leadership on gaps in user understanding and propose research to inform decisions.
- Plan and execute multi-method studies and deliver insights that influence roadmaps.
- Host regular UX research office hours to support designers and product teams.
Required experience & skills
- 3+ years of UX research experience in complex environments.
- Expertise in diverse research methods — qualitative (interviews, diary studies, field research, usability testing) and quantitative (surveys, analytics, metrics); familiarity with methods such as eye-tracking is a plus.
- Ability to navigate large organisations and gain buy-in for research initiatives.
- Strong storytelling skills to communicate insights and demonstrate business value.
- Pragmatic mindset with a drive for continuous improvement.
Language requirements
- Dutch: Professional proficiency to conduct interviews and interpret nuanced feedback.
- English: Professional proficiency for collaboration and reporting.
- Ability to switch seamlessly between Dutch and English in spoken and written communication.
Office presence
Preferred days on site: Wednesday morning (team together); Tuesday and Thursday are other preferred office days.
Application
Please submit a personal motivation showing the required competencies and an up-to-date CV in English.
Eisen
- ["Language: English mandatory","Location: Netherlands (candidate must reside in the Netherlands)","Hours: 36 hours per week","Self-employed: Not allowed","Dutch: Professional proficiency to conduct interviews and interpret nuanced feedback","English: Professional proficiency for collaboration and reporting","Ability to switch seamlessly between Dutch and English in spoken and written communication","3+ years of UX research experience in complex environments","All submitted candidates must be in possession of a valid Passport or ID card, which must be brought to the interview and at the start of the assignment","The candidate is only allowed to start after the pre-employment screening has been completed successfully","Candidate should be submitted exclusively to Magnit – Rabobank during the exclusivity period of 4 business days on one request","Furthermore, the candidate has to be available throughout the entire duration of the assignment","Suppliers can offer just one candidate for this position. Multiple candidates per supplier are not allowed; all candidates will be rejected","Please provide in the CV whether an internal reference can be requested","Please clearly indicate in the motivation field whether the candidate has any planned vacation or special leave during the duration of this assignment","We would like to receive the candidate’s personal motivation and CV in English","Mid-lance constructions are not allowed according to Rabobank policy. Do not offer candidates via this construction","Complete all candidate details correctly. Enter the candidate's contact details under "email address and telephone number". The same applies to the address"]
Wensen
- Dutch: Professional proficiency to conduct interviews and interpret nuanced feedback
- English: Professional proficiency for collaboration and reporting
- 3+ years of UX research experience in complex environments
- Expertise in diverse research methods (interviews, analytics, diary studies, eye-tracking, field research, usability testing)
- Expertise in both qualitative research methods (e.g. interviews, diary studies, field research, usability testing) and quantitative research methods (e.g. surveys, analytics, metrics)
Hoe werkt het sollicitatieproces?
Solliciteer direct
Vul je gegevens in via het formulier hieronder. Duurt minder dan 2 minuten — geen account vereist.
Analyse binnen 1–2 werkdagen
Een van onze recruiters beoordeelt je geschiktheid kritisch en neemt persoonlijk contact op — via WhatsApp, telefonisch of e-mail, wat jij prefereert.
Aanbieding op maat
In samenspraak met jou maken wij de aanbieding in orde. Wij beheren het aanbiedingsproces en begeleiden je waar nodig.
Aan de slag
Wij blijven beschikbaar voor vragen en ondersteuning — ook na plaatsing. Transparant, persoonlijk en zonder verrassingen.
Veelgestelde vragen
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Hoe snel hoor ik iets na mijn sollicitatie?
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Via welk kanaal neemt Jobhob contact met mij op?
Alle correspondentie verloopt persoonlijk via het kanaal dat jij prefereert: WhatsApp, telefonisch of e-mail. Je geeft je voorkeur op bij je sollicitatie.
Kan ik solliciteren als ik niet zeker weet of ik geschikt ben?
Ja, zeker. Onze recruiter doet de kritische analyse op geschiktheid. Twijfel je? Solliciteer gewoon — wij laten je weten of er een match is en bespreken eventueel alternatieven met je.